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NEW QUESTION # 194
A student is setting up a new Windows 10 laptop for the upcoming semester. The student is interested in customizing the wallpaper. Which of the following should the student use to change the wallpaper?
- A. Personalization
- B. File Explorer
- C. Apps and Features
- D. Task Manager
Answer: A
Explanation:
To change the wallpaper on a Windows 10 laptop, the "Personalization" settings should be used. These settings allow users to customize themes, which include various aspects of the desktop environment such as the desktop wallpaper, screen saver, color scheme, and more. This makes "Personalization" the correct option for customizing the wallpaper.References:Official CompTIA A+ Core 1 and Core 2 Student Guide.
NEW QUESTION # 195
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.
Answer:
Explanation:
Explanation:
NEW QUESTION # 196
A systems administrator is creating a new document with a list of the websites that users are allowed to access. Which of the following types of documents is the administrator MOST likely creating?
- A. Access control list
- B. Acceptable use policy
- C. Standard operating procedure
- D. Incident report
Answer: A
Explanation:
An access control list (ACL) is a list of permissions associated with a system resource (object), such as a website. An ACL specifies which users or system processes are granted access to objects, as well as what operations are allowed on given objects1. A systems administrator can create an ACL to define the list of websites that users are allowed to access.
NEW QUESTION # 197
An organization implemented a method of wireless security that requires both a user and the user's computer to be in specific managed groups on the server in order to connect to Wi-Fi. Which of the following wireless security methods BEST describes what this organization implemented?
- A. RADIUS
- B. TKIP
- C. AES
- D. WPA2
Answer: A
Explanation:
Explanation
RADIUS stands for Remote Authentication Dial-In User Service and it is a protocol that provides centralized authentication, authorization, and accounting for network access. RADIUS can be used to implement a method of wireless security that requires both a user and the user's computer to be in specific managed groups on the server in order to connect to Wi-Fi. This is also known as 802.1X authentication or EAP-TLS authentication
NEW QUESTION # 198
A user needs assistance changing the desktop wallpaper on a Windows 10 computer. Which of the following methods will enable the user to change the wallpaper using a Windows 10 Settings tool?
- A. Open Settings, select Accounts, select Your info, click Browse, and then locate and open the image the user wants to use as the wallpaper.
- B. Open Settings, select Apps, select Apps & features, click Browse, and then locate and open the image the user wants to use as the wallpaper.
- C. Open Settings, select System, select Display, click Browse, and then locate and open the image the user wants to use as the wallpaper.
- D. Open Settings, select Personalization, click Browse, and then locate and open the image the user wants to use as the wallpaper.
Answer: D
Explanation:
The user can change the wallpaper using a Windows 10 Settings tool by following these steps12:
* Open Settings by pressing the Windows key and typing Settings, or by clicking the gear icon in the Start menu.
* Select Personalization from the left navigation menu.
* On the right side of the window, click Background.
* In the Background settings, click the drop-down menu and select Picture as the background type.
* Click Browse and then locate and open the image the user wants to use as the wallpaper.
The other options are incorrect because they do not lead to the Background settings or they do not allow the user to browse for an image. Accounts, System, and Apps are not related to personalization settings. Your info, Display, and Apps & features are not related to wallpaper settings.
References: 1: https://support.microsoft.com/en-us/windows/change-your-desktop-background-image-
175618be-4cf1-c159-2785-ec2238b433a8 2: https://www.computerhope.com/issues/ch000592.htm
NEW QUESTION # 199
A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping, all functioning devices also turned off. In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.
Answer:
Explanation:
Explanation:
UPS > Surge protector = Computer, wifi router, cable modem
Surge protector = wallOutlet , printer and scanner
NEW QUESTION # 200
A new employee was hired recently. Which of the following documents will the new employee need to sign before being granted login access to the network?
- A. AUP
- B. EULA
- C. MSDS
- D. UAC
Answer: A
Explanation:
A new employee will need to sign an AUP before being granted login access to the network. An AUP is an Acceptable Use Policy that defines the rules and guidelines for using network resources and services in an organization. An AUP typically covers topics such as security, privacy, ethics, compliance and liability issues related to network usage. An AUP helps protect the organization and its users from legal, regulatory and reputational risks associated with network activities. An MSDS is a Material Safety Data Sheet that provides information about hazardous substances and how to handle them safely. An MSDS is not related to network access or usage. A EULA is an End User License Agreement that specifies the terms and conditions for using a software product or service. A EULA is usually provided by software vendors or developers and does not apply to network access or usage in general. A UAC is a User Account Control that is a security feature that prompts users for permission or confirmation before performing certain actions that require elevated privileges or affect system settings. A UAC is not a document that needs to be signed by users but a mechanism that helps prevent unauthorized changes or malware infections on a system. Reference: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 5.1
NEW QUESTION # 201
A technician receives a help desk ticket from a user who is unable to update a phone. The technician investigates the issue and notices the following error message: Insufficient storage space While analyzing the phone, the technician does not discover any third-party' applications or photos. Which of the following is the best way to resolve the issue?
- A. Exchange the device for a newer one.
- B. Upgrade the onboard storage
- C. Allocate more space by removing factory applications
- D. Move factory applications to external memory.
Answer: D
Explanation:
Explanation
The best way to resolve the issue is to move factory applications to external memory. This will free up some space on the phone's internal storage, which is required for updating the phone. To do this, you can follow these steps1:
Insert a microSD card into your phone if you don't have one already.
Go to Settings > Apps and tap on the app you want to move.
Tap on Storage and then on Change.
Select the SD card option and tap on Move.
You may need to repeat this process for multiple apps until you have enough space to update your phone.
Alternatively, you can also clear the cache and data of some apps, or uninstall the apps that you don't use frequently. You can find more information on how to fix insufficient storage error on your phone in these articles234. I hope this helps.
NEW QUESTION # 202
After clicking on a link in an email a Chief Financial Officer (CFO) received the following error:
The CFO then reported the incident to a technician. The link is purportedly to the organization's bank. Which of the following should the technician perform FIRST?
- A. Instruct the CFO to exit the browser
- B. File a trouble ticket with the bank.
- C. Update the browser's CRLs
- D. Contact the ISP to report the CFCs concern
Answer: C
Explanation:
The technician should update the browser's CRLs first. The error message indicates that the certificate revocation list (CRL) is not up to date. Updating the CRLs will ensure that the browser can verify the authenticity of the bank's website.
NEW QUESTION # 203
A user requires local administrative access to a workstation. Which of the following Control Panel utilities allows the technician to grant access to the user?
- A. Network and Sharing Center
- B. Security and Maintenance
- C. System
- D. User Accounts
Answer: D
Explanation:
User Accounts is a Control Panel utility that allows the technician to manage user accounts and groups on a workstation1. The technician can use User Accounts to grant local administrative access to a user by adding the user to the Administrators group1. The Administrators group has full control over the workstation and can perform tasks such as installing software, changing system settings, and accessing all files.
NEW QUESTION # 204
A systems administrator needs to reset a users password because the user forgot it. The systems administrator creates the new password and wants to further protect the user's account Which of the following should the systems administrator do?
- A. Choose a password that never expires.
- B. Require the user to change the password at the next log-in.
- C. Disable the account
- D. Disallow tie user from changing the password.
Answer: B
Explanation:
This will ensure that the user is the only one who knows their password, and that the new password is secure.
The CompTIA A+ Core 2 220-1002 exam covers this topic in the domain 1.4 Given a scenario, use appropriate data destruction and disposal methods.
NEW QUESTION # 205
A technician connects an additional monitor to a PC using a USB port. The original HDMI monitor is mounted to the left of the new monitor. When moving the mouse to the right from the original monitor to the new monitor, the mouse stops at the end of the screen on the original monitor. Which of the following will allow the mouse to correctly move to the new monitor?
- A. Updating the display drivers for the video card
- B. Using the Ctrl+AIt+> to correct the display orientation
- C. Swapping the cables for the monitors
- D. Rearranging the monitor's position in display settings
Answer: C
Explanation:
Explanation
The correct answer is B.
Swapping the cables for the monitors. When the second monitor is connected with the HDMI port, it is necessary to swap the cables for the monitors so that the mouse can move from the original monitor to the new monitor. This is because the HDMI port is designed to only support one monitor, and the mouse will not be able to move from one to the other without the cables being swapped.
According to CompTIA A+ Core 2 documents, "When connecting multiple displays to a system, the cables used to connect the displays must be swapped between the displays. For example, if a monitor is connected to a system using a VGA cable, the VGA cable must be moved to the next display to allow the mouse to move between the two displays."
NEW QUESTION # 206
A laptop user is visually impaired and requires a different cursor color. Which of the following OS utilities is used to change the color of the cursor?
- A. Keyboard
- B. Ease of Access Center
- C. Touch pad
- D. Display settings
Answer: B
Explanation:
The OS utility used to change the color of the cursor in Windows is Ease of Access Center12 The user can change the cursor color by opening the Settings app, selecting Accessibility in the left sidebar, selecting Mouse pointer and touch under Vision, and choosing one of the cursor options. The user can select Custom to pick a color and use the Size slider to make the cursor larger or smaller12 The Ease of Access Center in the Windows OS provides accessibility options for users with disabilities or impairments. One of these options allows the user to change the color and size of the cursor, making it more visible and easier to locate on the screen. The Keyboard and Touchpad settings do not offer the option to change cursor color, and Display Settings are used to adjust the resolution and other properties of the display.
Therefore, C is the best answer. This information is covered in the Comptia A+ Core2 documents/guide under the Accessibility section.
NEW QUESTION # 207
A user reports that an air-gapped computer may have been infected with a virus after the user transferred files from a USB drive. The technician runs a computer scan with Windows Defender but does not find an infection. Which of the following actions should the technician take next? (Select two).
- A. Update the definitions.
- B. Enable the firewall.
- C. Examine the event logs.
- D. Connect to the network.
- E. Reimage the computer.
- F. Document the findings.
Answer: A,C
Explanation:
When dealing with a suspected virus infection on an air-gapped computer, after an initial scan with Windows Defender shows no infection, the next steps should include examining the event logs to look for suspicious activity and updating the virus definitions for a more thorough scan. Event logs can provide insights into system changes and potential malicious activities, while updated definitions ensure the antivirus software can detect the latest threats. Connecting to the network or enabling the firewall might not be appropriate due to the risk of spreading the infection, and re-imaging the computer or documenting the findings would be subsequent steps if the initial actions don't resolve the issue.
Reference: Official CompTIA A+ Core 1 and Core 2 Student Guide.
NEW QUESTION # 208
A technician is replacing the processor in a desktop computer prior to opening the computer, the technician wants to ensure the internal components are protected. Which of the following safety procedures would BEST protect the components in the PC? (Select TWO).
- A. Utilizing an ESD strap
- B. Placing the PSU in an antistatic bag
- C. Ensuring equipment is grounded
- D. Removing dust from the ventilation fans
- E. Disconnecting the computer from the power source
- F. Ensuring proper ventilation
Answer: A,B
Explanation:
The two safety procedures that would best protect the components in the PC are:
* Utilizing an ESD strap
* Placing the PSU in an antistatic bag
https://www.professormesser.com/free-a-plus-training/220-902/computer-safety-procedures-2/
https://www.skillsoft.com/course/comptia-a-core-2-safety-procedures-environmental-impacts-cbdf0f2c-61c0-
4f4a-a659-dc98f1f00158
NEW QUESTION # 209
Which of the following best describes XFS?
- A. A filesystem used by iOS
- B. A filesystem used by the Windows OS
- C. A filesystem used by macOS
- D. A filesystem used by the Linux OS
Answer: D
Explanation:
XFS is a high-performance filesystem created by Silicon Graphics in 1994 and is commonly used by Linux operating systems. It supports large files and directories and is known for its robustness and scalability. Other filesystems like NTFS (Windows), APFS (macOS), and HFS (macOS) are used on different platforms.
Reference: Core 2, Domain 1.8 - OS types and filesystem structures.
NEW QUESTION # 210
A user reports some single sign-on errors to a help desk technician. Currently, the user is able to sign in to the company's application portal but cannot access a specific SaaS-based tool. Which of the following would the technician most likely suggest as a next step?
- A. Reenroll the user's mobile device to be used as an MFA token.
- B. Use a private browsing window to avoid local session conflicts.
- C. Bypass single sign-on by directly authenticating to the application.
- D. Reset the device being used to factory defaults.
Answer: B
Explanation:
Detailed Explanation with Core 2 Reference:Using a private browsing window can help resolve session conflicts by not relying on cached credentials, which might interfere with single sign-on processes. Core 2 objectives include troubleshooting authentication issues and resolving potential conflicts with single sign-on systems (Core 2 Objective 4.7).
NEW QUESTION # 211
Which of the following items require special e-waste recycling? (Select two).
* Solid-state drive
- A. A/C adapter
- B. Power supply
- C. CRT monitor
- D. Laptop battery
- E. Surge protector
Answer: B,C
Explanation:
Some electronic items require special e-waste recycling because they contain hazardous materials that can harm the environment and human health if disposed of improperly12. Laptop batteries and CRT monitors are examples of such items.
Laptop batteries are usually made of lithium-ion or nickel-metal hydride, which are both toxic and flammable substances34. If laptop batteries are thrown in the trash, they can leak, catch fire, or explode, causing pollution and injuries5 . Therefore, laptop batteries should be recycled at authorized collection centers or through manufacturer take-back programs .
CRT monitors are old types of display devices that use cathode ray tubes, which are glass tubes that emit electrons to create images on the screen . CRT monitors contain lead, mercury, cadmium, and phosphor, which are all harmful metals that can contaminate the soil, water, and air if dumped in landfills . Therefore, CRT monitors should be recycled at certified e-waste facilities or through retailer or manufacturer trade-in programs .
References1: CompTIA A+ Certification Exam Core 2 Objectives, page 13
2: Environmental Impacts - CompTIA A+ 220-1102 - 4.53
3: The Official CompTIA A+ Core 2 Instructor Guide (Exam 220-1102), page10-12
4: CompTIA CertMaster Learn for A+ Core 2 (220-1102) - Student Access Key5
5: [Why You Should Recycle Your Old Laptop Battery]
6: [How to Recycle Laptop Batteries]
7: [Laptop Battery Recycling]
8: [How to Recycle Laptop Batteries]
9: The Official CompTIA A+ Core 2 Instructor Guide (Exam 220-1102), page 10-13
10: CompTIA CertMaster Learn for A+ Core 2 (220-1102) - Student Access Key
11: [What is a CRT Monitor?]
12: [How to Recycle CRT Monitors] : [CRT Monitor Recycling] : [How to Recycle CRT Monitors]
NEW QUESTION # 212
In an organization with a standardized set of installed software, a developer submits a request to have new software installed. The company does not currently have a license for this software, but the developer already downloaded the installation file and is requesting that the technician install it. The developer states that the management team approved the business use of this software. Which of the following is the best action for the technician to take?
- A. Indicate to the developer that formal approval is needed; then, the IT team should investigate the software and the impact it will have on the organization before installing the software.
- B. Run a scan on the downloaded installation file to confirm that it is free of malicious software, install the software, and document the software installation process.
- C. Contact the software vendor to obtain the license for the user, and assist the user with installation once the license is purchased.
- D. Install the software and run a full system scan with antivirus software to confirm that the operating system is free of malicious software.
Answer: A
Explanation:
Installing new software on an organization's system or device can have various implications, such as compatibility, security, performance, licensing, and compliance issues. Therefore, it is important to follow the best practices for software installation, such as doing research on the software, checking the system requirements, scanning the installation file for malware, and obtaining the proper license345. The technician should not install the software without formal approval from the management team, as this could violate the organization's policies or regulations. The technician should also not install the software without investigating the software and its impact on the organization, as this could introduce potential risks or problems to the system or device. The technician should indicate to the developer that formal approval is needed, and then work with the IT team to evaluate the software and its suitability for the organization before installing it
NEW QUESTION # 213
A corporation purchased new computers for a school. The computers are the same make and model and need to have the standard image loaded. Which of the following orchestration tools should a desktop administrator use tor wide-scale deployment?
- A. PXE boot
- B. DVD Installation media
- C. USB drive
- D. Recovery partition
Answer: A
Explanation:
PXE (Preboot eXecution Environment) boot is an orchestration tool that allows a desktop administrator to deploy a standard image to multiple computers over a network. It requires a PXE server that hosts the image and a PXE client that boots from the network interface card (NIC). USB drive and DVD installation media are not orchestration tools, but manual methods of installing an image on each computer individually. Recovery partition is not an orchestration tool, but a hidden partition on the hard drive that contains an image of the factory settings. Verified References: https://www.comptia.org/blog/what-is-pxe-boot
https://www.comptia.org/certifications/a
NEW QUESTION # 214
A customer's machine is heavily infected with various strains of malware. Which of the following is the most efficient and verifiable way to ensure all of the malware is removed from the system?
- A. Utilizing multiple AV vendors to eradicate the infections
- B. Utilizing a system restore point
- C. Replacing damaged files with verified backups
- D. Performing a clean OS installation
Answer: B
NEW QUESTION # 215
A systems administrator finds that a Windows client machine with an address of 169.254.124.24 is unable to access network resources. Which of the following should the administrator do to establish connectivity?
- A. Disable the Windows firewall.
- B. Assign a static IP.
- C. Reconfigure DNS settings.
- D. Reinstall the NIC device driver.
Answer: B
NEW QUESTION # 216
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