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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. How are business processes supported in IBM Sen/ice Delivery and Process Automation products?

A) Implement runbook automation
B) Create integrations between the various products
C) Write custom Java classes for each process
D) Use the comprehensive workflow engine

2. A customer requires a solution which can capture, integrate, and maintain technical and financial information about IT components throughout the lifecycle - from planning and procurement, to deployment and maintenance, through end of life and disposal. Which solution is appropriate for this requirement?

A) Asset Management for IT
B) Change and Configuration Database Management
C) Service Request Management
D) Capacity Management for IT

3. While performing the solution assurance review, what are the key areas that should be verified?

A) If the design includes IBM Tivoli Storage Manager to back up the solution components
B) If the design meets the functional, performance, and scalability requirements
C) If the customer has certified personnel to administer the solution after it is deployed
D) If the customer has competitive products deployed

4. Which statement describes functional components provided by IBM SmartCloud Control Desk?

A) It provides capability to deploy software packages to all endpoints, including required patches, and fulfill a software deployment request.
B) It provides support for new business ordering from a standard catalog, and the associated workflow to sell/contract the service.
C) It gathers usage metrics (infrastructure and application resources) and stores the data for historical and audit purposes; an aggregation point for element level statistics provided by performance and capacity agents and data collection components.
D) It manages the logical and physical IT infrastructure by discovering and verifying Configuration Items and their versions; it tracks detailed hardware and software configurations and logical relationships between the items based on information gathered via sensors.

5. A customer is planning to implement IBM SmartCloud Control Desk and IBM Tivoli Application Dependency Discovery Manager (TADDM). The solution will cover 5.000 end users and a data center with 600 servers running Windows, Linux, and UNIX operating systems. There will be 50 people in the IT department using the solution and one TADDM domain server scanning the whole environment.
Which statement is true if the customer wants to build three separate environments for development, test, and production?

A) The required number of all licenses is tripled.
B) The required number of all licenses is doubled because the development environment does not require separate licenses.
C) Only TADDM licenses are tripled.
D) The required licenses number does not change.

Solutions: