Cisco 642-262 - Implementing Cisco Unity Connection

Cisco 642-262 Actual PDF
  • Exam Code: 642-262
  • Exam Name: Implementing Cisco Unity Connection
  • Updated: Sep 11, 2026
  • Q & A: 133 Questions and Answers
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Cisco 642-262 Exam Syllabus Topics:

SectionWeightObjectives
Installation and Upgrades15%- Pre-installation planning
- Installation procedures
- Post-installation verification
- Version upgrades and migration
Maintenance and Troubleshooting5%- Monitoring and alerts
- Common issues resolution
- Backup and restore procedures
User and Mailbox Management15%- COBRAS import/export tool usage
- Creating and configuring user accounts
- Mailbox settings and features
- User self-service and preferences
System Configuration and Features25%- LDAP directory integration
- Call handlers and greetings
- Message transfer and dial plan
- Distribution lists and contacts
- Security and access control
Platform Architecture, Licensing and Deployment Models20%- System architecture and components
- Supported deployment scenarios
- Virtualization and hardware specifications
- Licensing types and requirements
Integration with Phone Systems20%- PSTN and gateway integration
- Call routing and trunk configuration
- SIP and SCCP configuration
- Integration with Cisco Unified Communications Manager

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