Microsoft MB2-866 - Microsoft Dynamics CRM 2011, Customization and Configuration

Microsoft MB2-866 Actual PDF
  • Exam Code: MB2-866
  • Exam Name: Microsoft Dynamics CRM 2011, Customization and Configuration
  • Updated: Oct 07, 2026
  • Q & A: 75 Questions and Answers
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Microsoft MB2-866 Exam Syllabus Topics:

SectionObjectives
Topic 1: Manage Data and Reporting- Manage Data
  • 1. Manage data quality and duplicate detection
    • 2. Import and export data
      - Configure Reporting
      • 1. Configure dashboards and charts
        • 2. Create and modify reports
          Topic 2: Customize Solutions and Deployment- Configure System Settings
          • 1. Manage system customization settings
            • 2. Configure organization settings
              - Manage Solutions
              • 1. Create and export solutions
                • 2. Import and manage solutions
                  Topic 3: Customize Microsoft Dynamics CRM- Customize the User Interface
                  • 1. Customize navigation and site maps
                    • 2. Configure forms and views
                      - Configure Entities and Fields
                      • 1. Create and modify entities
                        • 2. Create and configure attributes
                          Topic 4: Configure Microsoft Dynamics CRM Functionality- Configure Business Rules and Processes
                          • 1. Configure workflows
                            • 2. Configure dialogs and business process flows
                              - Configure Security
                              • 1. Configure teams and business units
                                • 2. Configure security roles

                                  Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

                                  Question #1

                                  You need to block file extensions on Microsoft Dynamics CRM 2011 attachments. Where do you make this change?

                                  • A. in the system-based email settings
                                  • B. in the user-based email settings
                                  • C. in the system settings
                                  • D. in the data management tool
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #2

                                  Which of the following statements about managed and unmanaged Microsoft Dynamics CRM 2011 solutions are true? (Choose all that apply.)

                                  • A. Managed solutions do not support Digital Rights Management (DRM). Unmanaged solutions support DRM.
                                  • B. Managed properties are enforced for managed solutions.
                                  • C. Managed solutions can be exported. Unmanaged solutions cannot be exported.
                                  • D. Managed solutions support Digital Rights Management (DRM). Unmanaged solutions do not support DRM.
                                  • E. Managed properties are enforced for unmanaged solutions.
                                  • F. Managed solutions cannot be exported. Unmanaged solutions can be exported.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B,F  🗳️

                                  Question #3

                                  An entity in a default Microsoft Dynamics CRM 2011 solution has a custom field. When you attempt to delete the field, Microsoft Dynamics CRM displays a list of dependencies that must be handled before you can delete the field. Which dependencies will Microsoft Dynamics CRM display?

                                  • A. all Microsoft Dynamics CRM components that are dependent on the field, including reports
                                  • B. only unmanaged custom Microsoft Dynamics CRM components that are dependent on the field
                                  • C. only managed custom Microsoft Dynamics CRM components that are dependent on the field
                                  • D. all Microsoft Dynamics CRM components that are dependent on the field, other than reports
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Question #4

                                  A company uses Microsoft Dynamics CRM 2011 with Microsoft SQL Server 2008 Enterprise Edition. For what length of time will Microsoft Dynamics CRM automatically create partitions of audit logs?

                                  • A. 7 days
                                  • B. 30 days
                                  • C. 3 months
                                  • D. 6 months
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #5

                                  You create a business unit in Microsoft Dynamics CRM 2011. You need to create a security role in the new business unit. The new security role will be identical to a security role that exists in another business unit. Both business units have the same parent business unit. What should you do?

                                  • A. Create a custom security role in the new business unit.
                                  • B. Copy and modify the existing security role.
                                  • C. Link the existing security role to the new business unit.
                                  • D. Share the existing security role with the new business unit.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

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