HP HP2-N49 - Selling HP Business Service Management Solutions
- Exam Code: HP2-N49
- Exam Name: Selling HP Business Service Management Solutions
- Updated: Aug 07, 2026
- Q & A: 50 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Selling Strategy & Customer Engagement | 25% | - Competitive positioning and differentiation - Identifying decision-makers and stakeholders - Building value and ROI cases |
| Topic 2: Application Performance Management (APM) | 25% | - Application diagnostics and root cause analysis - End-user experience monitoring - Integration with BSM platform |
| Topic 3: HP BSM Solution Overview & Value Proposition | 25% | - HP BSM architecture and core components - Aligning solutions to business outcomes - Business challenges and IT pain points |
| Topic 4: HP Operations Bridge & Infrastructure Management | 25% | - Operations analytics and intelligence - Monitoring and event management - Service health and dependency mapping |
1. Which Infrastructure Management tool uses topology and metrics information to help provide capacity management of virtualized infrastructures?
A) Virtual Performance Viewer
B) Service Health Reporter
C) Site Scope
D) Network Automation
2. What is the HP approach to model-driven or model-based operations for the HP BSM solution?
A) an operational service desk system with automated ticket generation
B) a dynamic service model that maps dependencies and relationships in real time
C) modeling prioritized event calculations by their level of priority
D) modeling virtualized environments prior to rolling them out into production
3. With which persona should a salesperson discuss diagnosing the downtime of mission critical applications?
A) director of distributed systems
B) director of mobile applications
C) director of performance testing
D) director of service management
4. According to an independent study by Gartner Research relating to the market drivers for an Operations Bridge solution, what percentage of the IT budget will most organizations typically spend on operating costs for their data center?
A) Approximately 50 percent
B) Approximately 25 percent
C) Approximately 75 percent
D) Less than 15 percent
5. Which HP Infrastructure Management solution helps organizations accelerate time-to-repair by preventing the inconsistencies and misconfigurations that are at the root of most problems?
A) Network Monitoring
B) ServerAutomation
C) Network Node Manager i
D) Network Operations Center
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |
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