Salesforce EX-Con-101 - Salesforce Certified Experience Cloud Consultant

Salesforce EX-Con-101 Actual PDF
  • Exam Code: EX-Con-101
  • Exam Name: Salesforce Certified Experience Cloud Consultant
  • Updated: Oct 12, 2026
  • Q & A: 187 Questions and Answers
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About Salesforce EX-Con-101 Exam

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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Change Management and Training13%- Develop user adoption strategy and documentation
- Plan and execute change management activities
- Define support processes and escalation paths
- Create training materials and end-user guides
Solution Design and Business Logic28%- Set up and manage CMS content and files
- Design data access and visibility rules
- Configure navigation, menus, and site structure
- Implement security model (profiles, permission sets, sharing rules)
- Design Experience Cloud site architecture (themes, templates, branding)
- Configure Lightning Web Components for customizations
Analytics and Monitoring13%- Monitor site performance and user engagement
- Implement error handling and logging
- Configure Site.com analytics and reporting
- Conduct user feedback collection and optimization
Implementation and Integration28%- Implement Einstein bots and chat functionality
- Configure SSO and authentication providers
- Implement search functionality and content tagging
- Build and configure Experience Builder pages and components
- Integrate external systems via APIs and connected apps
- Configure email and notification templates
Discovery and Scoping18%- Assess organizational readiness for digital transformation
- Define scope and create solution design
- Identify key stakeholders and user personas
- Understand customer business objectives and challenges

Salesforce Certified Experience Cloud Consultant Sample Questions:

Question #1

Ursa Major Solar would like content from Salesforce CMS to be queried when users search for keywords in its customer portal.
Which setting must be turned on in order for Global Search .n Experience Builder to query content m Salesforce CMS?

  • A. Community must be activated.
  • B. Search must be enabled for the selected CMS Channel.
  • C. Gather Customer Insights Datamust be selected.
  • D. Sharing Rules must be set to Read/Write.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app.
What should NTO consider when building the HR desk app?

  • A. In order to protect employee privacy, the HR help desk app should be created in a different org than the main org.
  • B. In order to leverage organizational structure, the HR help app must be created in the main org.
  • C. HR user profile is only available in Employee Cloud with Employee permission set license.
  • D. HR user profile is only available in Enterprise and Performance Editions with HR permission setlicense.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #3

Ursa Major Solar (UM5) works with local installation companies. The installers need to collaborate with their co-workers as well as with UMS staff.
Which user visibility setting needs to be enabled at a minimum?

  • A. Guest User Visibility
  • B. Portal User Visibility
  • C. Site User Visibility
  • D. Community User Visibility
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and accounts.
How should you fix this issue?

  • A. The internal sharing model should be updated so that the Contact and Account objects are Public read Only.
  • B. Sharing rules should be configured open each object to give Read Only access to experience Cloud users.
  • C. The external sharing model should be updated so that the Account object is private but the Contact object remains public only
  • D. The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each individualobject to give Public Read Only access to Experience Cloud users.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

Universal Containers' (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?

  • A. Use thesite login URL as an endpoint where SAML assertion is made.
  • B. Create a Connected App with custom attributes before configuring SAML settings.
  • C. Create a Visualforce page that receives and validates the SAML assertion.
  • D. Register the Experience Cloud site as an Identity Provider in SAML settings.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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