ISQI CTFL-UT - ISTQB Certified Tester-Foundation Level - Usability Testing

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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. A "usability test participant" ...

A) ... can be the organizer of a usability test.
B) ... is a person who observes a usability test.
C) ... helps to set up the system used for the usability test.
D) ... is a representative user who solves typical tasks in a usability test.

2. What's the difference between an informal usability review and an expert usability review?

A) An expert usability review is a formal review, not an informal review
B) An informal review only requires one reviewer
C) No formal usability qualifications are required for an informal usability review
D) Contrary to an expert review, an informal usability review is based on opinion

3. A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

A) The usability of the website is good - five minutes is a fair amount of time
B) The usability of the website is bad - five minutes is way too long
C) That depends on the accessibility of the website
D) That depends on the context of use as users may have different expectations

4. How can the approach for conducting user surveys be summarized best?

A) Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
B) Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
C) Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
D) Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate

Solutions: