Medical Professional CCM - Certified Case Manager Certification Exam (CCM)

Medical Professional CCM Actual PDF
  • Exam Code: CCM
  • Exam Name: Certified Case Manager Certification Exam (CCM)
  • Updated: Aug 22, 2026
  • Q & A: 142 Questions and Answers
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Medical Professional CCM Exam Syllabus Topics:

SectionWeightObjectives
Reimbursement Methods12%- Managed care and accountable care concepts
- Insurance principles and benefit structures
- Coding and utilization review principles
- Payment and reimbursement methodologies
- Financial resources and negotiation
Healthcare Delivery Systems and Community Resources10%- Continuum of care settings
- Community-based services and resources
- Healthcare policy and systems
- Interdisciplinary collaboration
Quality and Outcomes Evaluation and Measurements10%- Accreditation and regulatory standards
- Outcome measurement and analysis
- Data collection and reporting
- Cost-benefit and effectiveness analysis
- Performance improvement
Care Management30%- Caseload assignment and selection criteria
- Cost containment principles
- Client-centered care plan development
- Care coordination and collaboration
- Age-specific care application
- Evidence-based case management models and tools
- Medication management
Ethics, Legal, and Practice Standards18%- Professional ethics and conduct
- Confidentiality and privacy
- Scope of practice and roles
- Advocacy and patient rights
- Legal and regulatory requirements
Psychosocial Concepts and Support Systems20%- Family dynamics and support systems
- Behavioral change theories and models
- Mental health and substance use considerations
- Abuse and neglect recognition
- Cultural competence and diversity

Medical Professional Certified Case Manager Certification Exam (CCM) Sample Questions:

1. (In a region experiencing civil unrest and armed conflict under a FIDIC Red Book 1999 Contract, violence escalates into an insurrection, forcing the Contractor to stop work and retreat to a secured compound. The Contractor issues a notice claiming this is an Employer's Risk under Sub-Clause 17.3 (a) and (b), requesting Extension of Time and Cost. What is the most appropriate position for the Engineer at this stage?)

A) The Employer is in breach of its obligation to provide safe working conditions under Sub-Clause 2.1; therefore, the Contractor can claim on that basis.
B) The Contractor should have foreseen such risks due to the region's history; therefore, Clause 19 is not applicable.
C) This is an Employer's Risk under Sub-Clause 17.3 (a)/(b), and the Contractor is entitled to EOT and Cost. The Engineer will assess actual entitlement after the event; no further notices are required.
D) Violence is an Employer's Risk; however, the Contractor can only claim after the situation ends. The Engineer cannot determine EOT or Cost yet, and the Contractor must submit a fully detailed claim later.


2. Which of the following cases will allow the Employer to claim under the Performance Security? [2017 Edition] (2 correct answers apply) Choose all of the correct answers (multiple possibilities).

A) The Engineer had issued instruction to replace part of the Works.
B) The Contractor abandons the Works and the Employer did not issue Notice of termination.
C) The Contractor failed to extend the validity of the Performance Security.
D) The Contractor failed to renew the Tender Security.
E) The Employer had submitted a claim under Sub-Clause 20.2.


3. You are teaching a group of early career professionals in the Contract Management department about the FIDIC 2017 Rainbow Suite of contract, and you are explaining about the intention of Delay Damages. Which one of the following statements is correct?

A) Delay Damages is intended to be treated as an incentive for the Contractor to perform on time.
B) Delay Damages is not intended to remove burden for the Employer to demonstrate and prove that it has suffered any loss or damage.
C) Delay Damages is intended to provide full compensation to the Employer for all damages that it is expected to suffer as a result of the delay.
D) None of the above.


4. (Which two of the following statements are correct regarding types of Claims under the FIDIC Red, Yellow, and Silver Books (edition 2017)?
Choose all of the correct answers (multiple possibilities).)

A) The time bar only applies to Contractor's Claims and not to Employer's Claims.
B) If a Claim is submitted as per sub-paragraphs (a) or (b) of Sub-Clause 20.1, it is dealt with in accordance with Sub-Clause 20.2, which specifically covers claims for time and/or money. Part of the procedure under Sub-Clause 20.2 is for a payment and/or an extension of time-related claim to be agreed or determined by the Engineer/Employer's Representative (in case of the FIDIC Silver Book) in accordance with Sub-Clause 3.7/3.5.
C) The limit in time referred to in Sub-Clause 20.2.1 (also known as time bar) applies to all types of Claims.
D) If a Claim is submitted as per sub-paragraph (c) of Sub-Clause 20.1, this is dealt with by the Engineer or Employer's Representative (in case of FIDIC Silver Book) as per Sub-Clause 3.7/3.5.


5. The details of all the matters that have been clarified and agreed between the Employer and tenderers during the tender stage are recorded by, for instance, a memorandum of understanding. The Employer may award the contract to the tenderer through a letter of formal acceptance, signed by the Employer. This process is in compliance with which one of the following Golden Principles (GP ' s)?

A) GP 1
B) GP 2
C) GP 3
D) GPA


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C,D
Question # 3
Answer: A
Question # 4
Answer: B,C
Question # 5
Answer: A

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