ServiceNow CAD - Certified Application Developer-ServiceNow
- Exam Code: CAD
- Exam Name: Certified Application Developer-ServiceNow
- Updated: Aug 11, 2026
- Q & A: 295 Questions and Answers
Preparation Guide for ServiceNow CAD Certification Exam
Introduction
The ServiceNow Certified Application Developer Exam certifies the candidate having the skills and essential knowledge to develop applications and solve business problems.
Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html
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Questions in the exam are based on official training material provided by ServiceNow over different official platforms. Also the information in these pieces of training is the source for the exam. Hence, Candidates should complete the following training courses before appearing for the certification exam.
On successful completion of training, candidates will receive voucher codes, using which they can register for the examination.
Apart from this, ServiceNow recommends candidates to go through the following pieces of training and courses for better understanding of platform and development fundamentals
Candidates can get the details for these trainings on Now Learning portal
The certification exam also verifies the ability of the candidate to practical experience and expertise of the candidate, hence candidates with following work experience or knowledge will always have an upper hand during the examination
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ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.
Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.
Security and Restricting Access: 20% Restrict access to applications and application modules Automatically create application Access Controls Manually create, test, and debug Access Controls Use Glide System methods to script security Use Application Scope to protect application artifacts
Working with External Data: 10% Import data in CSV or Excel format Integrate, test and debug external data source using SOAP and REST
Managing Applications: 15% Download and install applications Use Delegated Development to manage source code and code review Use the ServiceNow Git integration to manage source code
Designing and Creating Application: 15% Determine if an application is a good fit with ServiceNow Design and implement a data model Create modules Use Application Scope
Application User Interface: 20% Create, design, and customize forms Add/Remove fields from forms and tables Write, test, and debug client-side scripts for desktop Write, test, and debug server-side scripts Use a Record Producer as an application's UI
Application Automation: 20% Write, test, and debug Work-flow and Flow Designer Implement and use Document Feeds Create and use Application Properties Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script Send and receive email Design and create a Homepage and reports
Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.
| Section | Weight | Objectives |
|---|---|---|
| Working with External Data | 10% | - Use REST and SOAP web services - Import and export data - Integrate with third-party systems |
| Application User Interface | 20% | - Create and configure UI Actions - Add and configure fields - Write client-side scripts - Write server-side scripts - Create and customize forms |
| Security and Restricting Access | 20% | - Manage data privacy - Implement application security - Configure Access Controls (ACLs) - Create and manage roles |
| Managing Applications | 10% | - Use Studio and IDE - Maintain application lifecycle - Deploy applications - Manage update sets |
| Designing and Creating an Application | 20% | - Determine if an application is a good fit for ServiceNow - Design and create the application data model - Create application modules - Manage application artifacts - Understand and use application scope |
| Application Automation | 20% | - Configure email notifications - Create scheduled jobs - Use Workflow Editor and Flow Designer - Create and manage Business Rules - Create and manage Script Includes |
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