Salesforce Arch-301 - Salesforce Certified B2B Solution Architect
- Exam Code: Arch-301
- Exam Name: Salesforce Certified B2B Solution Architect
- Updated: Oct 11, 2026
- Q & A: 113 Questions and Answers
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Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Cloud | 10% | - Opportunity and lead management - Sales process optimization |
| Topic 2: Analytics | 5% | - CRM Analytics (Tableau CRM) implementation - Data visualization and reporting |
| Topic 3: Revenue Cloud | 10% | - CPQ and billing solutions - Revenue lifecycle management |
| Topic 4: Discovery and Customer Success | 25% | - Quantitative and qualitative objectives to measure project success - Discovery artefacts (e.g., Reference Architecture diagram) - Customer-centric discovery techniques |
| Topic 5: B2B Commerce | 15% | - B2B Commerce solution design - Integration with other Salesforce clouds |
| Topic 6: Data Management | 5% | - Data quality and governance - Data modeling and architecture |
| Topic 7: Field Service | 5% | - Work order and scheduling optimization - Field service operations |
| Topic 8: Marketing Cloud | 5% | - Marketing automation integration - Customer journey design |
| Topic 9: Experience Cloud | 5% | - Portal and community solutions - Partner and customer engagement |
| Topic 10: Service Cloud | 10% | - Service process design - Case management and automation |
| Topic 11: Integration | 5% | - MuleSoft integration patterns - API management and data integration |
Salesforce Certified B2B Solution Architect Sample Questions:
Question #1
Universal Containers (UC) sells automotive spare parts through a large network of partner retail outlets. UC's business model relies on partners (retail outlets) reaching out toUC to get access to its product catalog, selecting the product(s) they require, and then making bulk purchases. The partners occasionally reach out to UC sales representatives for advice or clarifications regarding particular SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its partners with reports detailing their sales, including reports that summarize sales by partner, to help UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC's requirements?
- A. Sales Cloud, B2B Commerce, and Partner Relationship Management
- B. Sales Cloud, B2B Commerce, and Customer Community
- C. Sales Cloud, Partner Relationship Management, and Einstein
- D. Sales Cloud, Service Cloud, and Partner Relationship Management
Correct Answer: A 🗳️
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Question #2
Towards the end of the discovery phase, the sales manager and subject matter experts raise a request to get hands-on experience with the solution as soon as possible. They want to ensure the requirements they provided are correctly built out inSalesforce. The project sponsor is unsure how that request may affect the schedule.
Which method should a Solution Architect consider in this scenario to validate the requirements during the build sprint without impacting the project timelines?
- A. Give the end users access to a sandbox environment and a testing script for each of the user stories. Ask UAT testers to perform their tasks and collect feedback from them in the testing script.
- B. Run a User Acceptance Testing discovery session, based on the Functional Specification Document, to ensure the testing script meets the end users' needs.
- C. Ensurethe project sponsor reviews and signs off on the Functional Specification Document as an acknowledgment that what was built aligns with the original requirements.
- D. Give every end user the Functional Specification Document as their training materials and test them on the contents.
Correct Answer: A 🗳️
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Question #3
Northern Trail Outfitters (NTO) is in the middle of the buildout of Marketing Cloud Account Engagement and Sales Cloud. NTO has multiple business units, and each business unit has different access to lead and contactrecords. NTO wants to see how marketing data Sharing Rules are working across different business units to ensure that different business units can only see lead or contact records for their business unit.
What should a Solution Architect demo to the Marketing team to show that the different business units are connected correctly?
- A. Create a dynamic list m multiple business units with the same rules, and show the total leads and contacts m the list per business unit.
- B. Send test emails from Marketing CloudAccount Engagement to the same Iist of leads and contacts to show each lead or contact receiving emails from the various business units.
- C. It's not possible to have sandboxes with Marketing Cloud Account Engagement, and the Solution Architect will need todemo this with a Salesforce Sandbox fixed to a live Marketing Cloud Account Engagement environment.
- D. Create a report in 626 Marketing Analytics to show the different business units and the total leads and contacts in each business unit.
Correct Answer: A 🗳️
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Question #4
Northern Trail Outfitters (WO) istransforming its service experience. NTO has created a RACI matrix to understand the key stakeholders' responsibilities for activities and decisions during a Salesforce Field Service discovery workshop.
Which three NTO stakeholders should a Solution Architect recommend be defined as Consulted during the discovery workshop?
Choose 3 answers
- A. Field Service Agent
- B. NTO employee representing a typical customer
- C. Project Manager
- D. Field Service Manager
- E. Business Analyst
Correct Answer: A,D,E 🗳️
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Question #5
Universal Containers (UC) wants to add and integrate Marketing Cloud Account Engagement after a recentacquisition. The integration into the global architecture will be as follows:
* Marketing Cloud Account Engagement will be used for lead nurturing with Engagement Studio.
* Marketing Cloud Account Engagement forms will be set up in a website.
* SalesCloud will manage leads created by Marketing Cloud Account Engagement.
UC wants to facilitate adoption by giving sales representatives and marketers enough time to learn about new features on a training platform.
Which approach should a Solution Architectrecommend in order to set up an environment in which users can test the functionalities from end to end?
- A. Create a new Marketing Cloud Account Engagement business unit, synchronize the production unit and the training unit, and link it to a full copy Sales Cloud sandbox.
- B. Create Marketing Cloud Account Engagement training environments, synchronize the environments, and link it to a full copy Sales Cloud sandbox.
- C. Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to a full copy Sales Cloud sandbox.
- D. Create a new Marketing Cloud Account Engagement business unit, recreate the configuration, and link it to the production Sales Cloud org.
Correct Answer: C 🗳️
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