Avaya 78202T - Avaya IP Office™ Platform Support Online Test

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Avaya 78202T Exam Syllabus Topics:

Avaya IP Office™ Platform Support Online Test Sample Questions:

1. Where can password rules and complexities be set for Users?

A) From the Web Manager, go to Call Management > Security.
B) From the Manager application open your system configuration and select a user in the Users section and open the Security tab
C) From the User Portal go to settings and change the security settings
D) From the Manager application go to Advanced > Security Settings and open General Settings

2. Which two factors contribute to the size of a ContactStore server?

A) The number of voicemail channels and the number of incoming lines
B) The number of recordings and the number of concurrent users for search and replay function
C) The number of hunt groups and the number of concurrent users for search and replay function
D) The number of voicemail channels and the number of hunt groups
E) The number of recordings and the number of incoming lines

3. A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN.
Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

A) Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.
B) Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.
C) Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.
D) Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.
E) Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.

4. In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X® Portal are also installed at the same time. Therefore, by default they should both be running.
Which application would NOT be useful to check if they are in fact up and running?

A) Manager Application
B) Web Manager
C) System Status Application
D) Voicemail Pro Windows Client

5. By which method are alarm notifications sent to an Avaya IP Office™ support engineer?

A) System Monitor
B) SMTP
C) TFTP
D) SSA

Solutions: