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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. In an Avaya Aura release 8.0.1 environment, where is the best place to start troubleshooting Instant Messaging issues?

A) Presence Services Snap-In/Avaya Breeze
B) Avaya Aura Communication Manager
C) Avaya Aura Messaging (AAM)
D) Avaya Aura Device Services (AADS)

2. A customer is unable to send or receive IM/Multimedia messages from their Avaya IXTM Workplace for Windows Client. The following error message is displayed:
The messaging service is not currently available. What is the causing this problem?

A) The user does not have an Enhanced Multimedia Messaging license assigned.
B) The Breeze cluster hosting Presence Services is currently set to Deny New Service.
C) The Breeze cluster hosting Presence Services is currently set to Offline Mode.
D) The user's Multimedia Messaging account is currently suspended.

3. The Instant Messaging and Multimedia Messaging capabilities of a User can be checked using which technique?

A) From the Multimedia Messaging GUI on the User Management page
B) Addressing a web browser to https:///acs/resources/configurations
C) Addressing a web browser to https:///aem/resources
D) From the Multimedia Messaging GUI on the Messaging Profile page

4. When saving a Customer Support Package on Equinox Management, which two options are available to select? (Choose two.)

A) Choice of a time period from which to capture logs
B) Capture logs for the last X minutes
C) Option to schedule the Customer Support Package download
D) Option to erase the captured files from the server after downloading

5. A user is trying to register on their Avaya IXTM Workplace Client (Windows/Mac/iOS/Android) from the Public Network.
Which ASBCE Network Interface is usually set to connect to the Public Network, and will be the first point of contact for the registration request from the Client's IP?

A) B1 Interface
B) M2 Interface
C) A1 Interface
D) M1 Interface

Solutions: