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Oracle 1z0-456 Exam Syllabus Topics:
| Section | Objectives |
| Core CRM Configuration | - Sales Foundation Concepts
- 1. Common CRM Configuration
- 2. Lead Management Basics
|
| Opportunity Management | - Sales Methods and Opportunity Configuration
- 1. Describe Sales Methods
- 2. Configure Opportunity Management
- 3. Define References and Competitors
|
| Forecasting | - Forecasting Configuration and Execution
- 1. Run Forecast Processes
- 2. Define Lookups, Profile Options, and Configuration Activities
- 3. Describe Forecasting Options
|
| Territory Management | - Sales Territory Design
- 1. Define Sales Territories
- Territory Setup and Maintenance
- 1. Define Configuration Activity
- 2. Describe Lookups, Profile Options, and Dimensions
- 3. Manage Synchronization and Schedulable Processes
|
Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:
1. You are the administrator in charge of configuring your company's Oracle Fusion CRM Resource Organization information.
Select the two components that must be included when creating Sales, Marketing, and Partner organizations.
A) Industry
B) Territory
C) Name
D) Organization Expiration Date
E) Business Unit
2. You are the administrator in charge of Oracle Fusion CRM configuration. When your company decides to expand their market to other countries, you are asked to create a new role in the application: VP of Foreign Marketing.
Identify the two tasks that must be performed when you create the role.
A) Assign the new user to the partner resource role type.
B) Assign the role to the employee's team.
C) Assign the role directly to the resource.
D) Set the manager flag to true.
E) Set the member flag to true.
3. Which four actions should you perform in order to use the sales catalog to its fullest potential?
A) Sort the products within the sales catalog by quantity.
B) Associate an image for the sales catalog.
C) Create and include promotions within the sales catalog.
D) Create and include sales catalogs within the product group.
E) Create and include product groups within the sales catalog.
F) Relate product groups to other product groups.
4. The sales manager in a company conducts product demos for customers frequently as part of lead management. As part of his activity, the sales manager has two coordinate with different departments in the company through emails to conduct the product demos effectively. Coordination with other departments by emails is a time-consuming activity and requires multiple follow ups.
Choose the correct solution to automate these coordination activities.
A) UseTaskTemplates.
B) UseAssessmentTemplates.
C) UseAssessmentTemplates andTaskTemplate.
D) UseSalesMethods.
E) UseResourcesGroups.
5. Your company currently uses a legacy system, but has purchased Oracle Fusion Sales. After extensive testing in development, your company is now ready to deploy to a production application instance and move the data from the legacy system.
Identify the two true statements.
A) During development, your teamcan use versioning to export the configuration package multiple times in order to capture setup data whenever it is modified.
B) Exporting setup data from development and into production will also import any test sales data that was created in development.
C) Legacy sales data needs to be imported into development before moving to production.
D) Sales data cannot be exported from the legacy system and then imported to production.
E) Setup data will need to be exported from development, and then imported into production.
F) Setup data willbedirectly transferred from development to production without the use of import / export.
Solutions:
Question # 1 Answer: C,E | Question # 2 Answer: A,C | Question # 3 Answer: B,C,E,F | Question # 4 Answer: C | Question # 5 Answer: A,E |