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Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
Preparation Guide for Oracle 1z0-996 Certification Exam
Introduction
The Oracle Utilities Customer Cloud Service 2019 Implementation Essentials Certification Exam certifies the candidate has an understanding of Oracle Utilities Customer Cloud technology. This certificate is also known as Oracle 1z0-996 Exam which is a benchmark for experience and expertise recognized by employers across the globe.
Topics to Cover
Oracle 1z0-996 certification exam is based on the learnings, key topics, and activities encountered during oracle pieces of training and implementations.
Following are the major topics along with the sub-skills, a candidate should cover while preparing for the examination. These topics will give the candidates a clear view of which topics and skills inclusive, one should focus on for the certification.
Note: The list and details are not an all-inclusive content list. Oracle reserves the right to change and update the content (topics and sub-skills) at any point in time.
Service Points and Install Events
Explain the concept of the install event
Describe the relationship between devices and service points
Payments
Manage and Maintain Payments
Manage Overpayment and Payment Distribution
Operational Device Management
Explain assets and components
Explain specifications and asset relationship
Usage Subscription
Explain usage subscriptions
Explain relationships between measuring components, service points, and usage subscriptions
Set up and design admin data required to configure a usage subscription
Customer Information
Manage and Maintain Customer information based on the need and requirement
Billing
Maintain and Manage Bill Segments
Complete Bills
VEE
Explain the difference between critical validations, validation rules, and their executions
Explain the concept of VEE process
Ability to configure VEE groups containing base package VEE rules
Ability to apply VEE group to device or device types
Ability to configure eligibility criteria and criteria field value retrieval algorithms
Explain categories of IMD exceptions
Financial Transactions
Manage and Maintain Financial transactions
Measurements
Explain differences between initial measurements, final measurements, and usage
Explain the high level process of loading measurements to calculating usage
Explain derived values and their association with the final measurements
Configure new derive value algorithm
Explain different types of IMDs and differences between them
Explain IMD exception statuses and Automatic Retry functionality
Rates
Manage and Apply Rates for individual commodities and customer
Apply Proration
Apply Bill Factors
Devices and Measuring Concepts
Explain the measuring component and its structures
Explain the relationship between devices and measuring components
Explain different types of measuring components
Ability to Configure device types
Ability to Configure measuring component types
Ability to Configure device config type
Ability to associate measuring component to the device
Usage
Explain usage calculation process
Explain usage transactions and usage subscriptions
Use Get Scalar Details usage rule and retrieve scalar measurements for scalar internal measuring components
FieldWork and Service Order Management
Explain Service Order Activity
Explain Service Order Children Activities
Adjustments
Ability to configure and manage payment adjustments
Monitor Overdue Debts
Ability to Configure and Manage Credit & Collections
Manage Payment Arrangements and Pay Plans
The candidate needs to go through and be proficient in every topic.
Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2019-implementation-essentials/pexam_1Z0-996
Exam Content
The examination consists of 70 Questions. Candidates should score 68% to clear the examination.
Formats of Question
- Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
- Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
Exam Duration
Candidates will have 120 minutes for attempting 70 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The Oracle 1z0-996 certification is a pass or fail examination and the candidate has to score a minimum of 68% to be termed as pass in the certification exam.
Candidates will receive an email with the result from Oracle within 30 minutes of completing the Certification exam. Exam results are also available on the CertView web portal and the candidate can visit the portal and login to the CertView account to view the exam results and get further details.
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