IBM 000-586 - IBM Case Manager V5.1

IBM 000-586 Actual PDF
  • Exam Code: 000-586
  • Exam Name: IBM Case Manager V5.1
  • Updated: May 31, 2026
  • Q & A: 132 Questions and Answers
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IBM Case Manager V5.1 Sample Questions:

1. The four views available in the Case Information Widget by default are summary, documents, tasks, and what other view?

A) Toolbar
B) Add Case
C) History
D) Step


2. Within the scope of ICM databases created, which statement is true?

A) The Process Engine database can only run on DB2.
B) The Business Space database can only run on DB2.
C) The Process Engine database can co-exist with the CE database.
D) The Case Analyzer database can co-exist with the CE database.


3. Content Analytics is used to analyze the structured and unstructured contents of cases to identify actionable insights. What are two examples of unstructured content? (Choose two.)

A) Case Comments
B) Case ID
C) Date the case was opened
D) Solution custom attributes
E) Case Documents


4. When designing a task, what is the purpose for creating a system step?

A) To configure within Case Builder the ability to call a Web Service Step.
B) To configure within Process Designer the ability for a custom UI Step.
C) To configure within Process Designer the ability to call a CE_Operation Step.
D) To configure within Case Builder the ability to call a CE_Operation Step.


5. A customer is looking for assistance in determining a backup strategy. Which statement is true regarding backup of the ICM solution?

A) A Hot Backup can be performed if the operating system is AIX.
B) A Hot Backup cannot be performed because of the difficulties of ensuring in-flight transactions.
C) A Hot Backup cannot be performed because Business Space prevents it.
D) A Hot Backup can be performed because ICM provides additional features to permit this process.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: A,E
Question # 4
Answer: C
Question # 5
Answer: B

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